Frequently Asked Questions
At Sona Arts, customer satisfaction is our top priority. If you face any issue with your furniture purchase, please contact our support team and we will do our best to provide a suitable solution as per our return and replacement policy.
Customized furniture, made-to-order products, clearance items, and special discounted products may not be eligible for return or cancellation once the order is confirmed.
Delivery timelines usually range between 7–21 business days depending on the product type, customization requirements, and delivery location.
Our furniture is handcrafted in India by skilled artisans using premium quality Sheesham wood and modern manufacturing techniques to ensure durability and elegant craftsmanship.
Shipping is free across our delivery network. No additional shipping charges apply.