Delivery
Our support and delivery teams will be in touch with you for a hassle-free delivery.
In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment. Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
Your product(s) will be held for 10 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, Sona Arts reserve the right to either change or cancel the order.
Installation
Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
If The Delivery Condition Is:
Pre-assembled – No installation is required. The product comes fully-assembled and ready to use.
Basic assembly/DIY – The product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance required.”